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Votre prestataire de service s'est-il endormi sur ses lauriers

Description

Comment mesurer la réussite de votre opération d’externalisation de services IT ? 

Vous avez choisi d'externaliser tout ou partie de vos services IT ... mais êtes-vous satisfait du service rendu ? Non pas que votre choix puisse être remis en cause, mais plutôt, vous êtes-vous posé les questions suivantes ?

  • Le service rendu corresond-il toujours à vos besoins ?
  • Les plans de progrès promis ont-ils été mis en oeuvre ?
  • Les gains de productivité sont-ils au rendez-vous ?
  • Si c'était à refaire, choisiriez-vous la même solution ?

Vous découvrirez dans ce livre blanc quels sont les grands enseignements des opérations d'outsourcing et quels sont les moyens qui vous permettent de lever le doute sur votre prestataire de services.

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Mentions légales

General

  • Company name: Eodesk
  • Address and phone number of head office: Rue Nicéphore Niepce, 15000 AURILLAC - FRANCE - Tél.+33 (0)4 71 43 49 96
  • Registered corporation: RCS PARIS 483 637 039
  • Publication manager: Roland Mor

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In application of law #78-17 of 6 January 1978 concerning data protection, every internet user who has placed personal information about him/herself on this website is entitled to oppose (article 38 of the law), access (articles 39, 41 and 42) and rectify (article 40) these data. In this way, the user may demand that any data concerning him or her that are incorrect, incomplete, ambivalent, outdated or for which their use, sharing or storing is forbidden, be rectified, complemented, clarified, updated or erased. Any internet user may exercise his or her rights by writing to Eodesk at rue Nicéphore Niépce, 15000 Aurillac, France.